For 13 years, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John’s Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers. Simply, our mission is all about ” providing the best overall value for natural products through e-simplicity.” On that note, here are 10 reasons as to why you should be shopping with us!
1. Great Selection and Best Value Guarantee
At iHerb you will find the very best selection of nationally known brands (Now Foods, Natural Factors, Source Naturals, Life Extension and more. Click here to see all the Brands we carry ) at remarkably competitive prices, with no house brands. We firmly believe that iHerb delivers the best overall value in the world for natural health products.
2. Cool, Cooler, Coolest
We have invested in superior climate control for all the products we stock. iHerb.com operates from a (48,000 sq. ft. or 4,459 sq. m.) air-conditioned warehouse in the city of Irwindale, California. We have a cold room for products that need to be kept cool, like flax oil, and a refrigerator for products such as acidophilus.
Regarding Freshness: iHerb inventory turnover is among the highest in the industry. As of October 2008, it averages 8.7 times per year per item, a solid improvement over the previous year’s figure, which was 6.7. This means our products sit in our warehouse for an average of 42 days before being shipped out. Our turnover for top-selling brands, such as Now Foods, Natural Factors, Source Naturals, Jarrow Formulas, Doctor’s Best & Healthy Origins hovers around 30 days!
3. Flexible Shipping Choices with New Lowered Rates
iHerb.com makes shipping practical and economical for you. During the online checkout process, you will have the opportunity to select your preferred shipping method: Priority/Airmail, UPS, or DHL (for international orders). Please note that our Priority/Airmail shipping method is limited to orders totaling $80.00 or less and are not trackable.
Click here to get more shipping info!
4. Fresher Approach to Inventory
Keeping products in stock is a top priority at iHerb. We have gone to great lengths creating a solid inventory system that provides accurate data about product availability for you and for us. When we receive products at our warehouse, our system requires us to enter the lot number and expiration date (if available) of each batch. That means every product is accounted for, from the day it arrives to the day it is shipped.
5. Local, REAL customer care & timely, reliable communication
Although we are an online store and take only online orders, we do have a full-time customer service team of 8+ people, all based locally. We can be reached by phone during business hours (8 to 5 weekdays), and via email and live chat during extended hours. See our contact information. You are welcome to contact us with your concerns. Problems with shipments are extremely rare, but if something is wrong (such as a broken bottle or missing item), we’ll do our best to resolve the issue in a timely manner.
“When did my order go out? When can I expect it?” Soon after placing your order online, you will receive an email confirmation. And when the order has been shipped out, you will get an additional email with the tracking number (where applicable).
6. No-Hassle Money-Back Guarantee and Return Policy
You may return any unopened supplements within 60 days for a full refund. Simply send them back, letting us know the amount you are to be refunded. Your account will be adjusted accordingly.
7. The Easiest Reordering of All!
Sometimes placing an identical repeat order can be a time-consuming hassle: You have to find the items again, add them to the cart, enter shipping and billing address, enter credit card info….is all of this really necessary? iHerb makes re-ordering as easy as it gets. Once you’ve logged into your account, you could be done in 3 clicks!
8. Assurance of Privacy and Credit Card Security
iHerb.com will never sell, rent, or share your information with any other parties. Your personal information remains entirely confidential. For added security, our iHerb.com web site is hosted privately (not shared with any other company). We use the very latest encryption software to protect your personal financial information.
9. Environmental Values
To help safeguard the natural environment, we purchase recycled or biodegradable materials for packaging and shipping whenever possible.
10. Free Online Health Encyclopedia
As our customers, you have access to the only free non-commercial encyclopedia of nutritional and herbal supplements online. Thanks to your patronage, we can offer (at no charge) the entire contents of TNP (The Natural Pharmacy), the only professionally edited, doctor-supported information service of its kind that we know of. Also, on your behalf we have made arrangements with The American Botanical Council to offer both the German Commission E Monographs (rigorously researched evaluations of herbs) and HerbalGram Magazine (all issues from 1990 to present). We invite you to take advantage of these resources.
Click here for iHerb’s Frequently Asked Questions (FAQs)!
iHerb $50 Shopping Spree Prize Giveaway!
Now that you’ve learned more about iHerb, we are going to sponsor an iHerb Shopping Spree for one of our lucky readers. There are multiple ways to enter, so check them all out below.
1. Visit www.iherb.com and leave a comment to let us know which products you’d get if you won and why.
2. Follow iHerb on Twitter (if you aren’t already doing so)
3. Fan iHerb on Facebook (if you aren’t already doing so)
4. Friend Me on Facebook (if you aren’t already doing so)
5. Mention this Contest on your Facebook Profile.
6. Tweet: Win a $50 Shopping Spree from @iHerb: http://bit.ly/awi1fM
Bonus Entry: If you’re chosen as the winner, you can earn a $100 Shopping Spree by doing the following.
7. If you place an order with iHerb starting today, February 22 at 3:00 pm, PST, all the way through Friday, February 26 by 4 pm, PST, for a minimum of $5 and you win, your shopping spree will double from $50 to $100. New to iHerb? Use Coupon Code BUY123 to get $5 off a first time order. You will have to provide an order number as proof of purchase.
You can have up to 7 total entries each; however, please note that you have to comment back and let me know which of the actions you took, so that I can keep track of them. This is especially true for 2 through 7. If you don’t let know which actions you took, then I won’t count them as entries.
Contest ends Friday, February 26 at 4:00 PM, PST and a winner will be randomly chosen from all entries. Winner will need to register to the iHerb website, if they are not already an iHerb customer. Open to both US and International Residents. Note to International Residents: You will have the option to choose International Airmail, which may mean breaking up your order into smaller packages, if it’s available for your country, or DHL or UPS. However, if you choose DHL or UPS or if it’s the only option available to you, you will be responsible for paying any extra quarantine fees, customs fees, delivery fees, etc.
Anyway, for those of you already shop with iHerb, we truly appreciate your business and if you have never shopped with us, we hope we have given you 10 Great Reasons to check us out!